Mobiz

Everything you need to know to get started and get to work in Mobiz

Getting started with Mobiz

Get a free hands-on walk through to account setup with flexible custom plan options: pay-as-you-go, month-to-month, and annual.

Schedule your 1:1 free onboarding call

Apart of making the switch and upgrading to a paid Mobiz plan, a expert from our team will get everything on your account set up for you!

Free concierge migration

This article covers you're starting off on pay-as-you-go and need to add your card for the first time or need to update your card.

How to add/edit your payment method in your Mobiz account

Understand how to manage your credits and how they're used to help you make the most of your messaging campaigns.

Understanding credit flows in Mobiz

How to reset your lost or forgotten Mobiz password in a few easy steps.

How to reset your Mobiz password

We’ve made account management easy and accessible in just a few clicks. Learn how to manage, change or upgrade your account plan.

Managing my account

1. Sign up

By default all new trial users get a new dedicated Toll-Free number. However, it requires verification to do anything more than test texts!

How to get your Toll-Free number verified with Mobiz

In order to get verified for a local or toll-free number, the 4 action items included in this guide are required.

10DLC/TFN Number Verification Requirements

Vanity & Non-Vanity Short Codes are 5-6 digit numbers that offer the fastest sending speeds and highest rate of deliverability.

How to get a Short Code with Mobiz

To get approved for a Dedicated Short Code (5-6 digit #), you will need to add a Short Code messaging program disclosure to your terms.

Short Code Terms Template

SMS short codes, long codes, and toll-free numbers: What are they and how are they different?

2. Pick a number type & get verified

Add your own custom branded link to your Mobiz account to increase click-through rates and help improve text message deliverability.

How to connect your own branded link to Mobiz

3. Setup your branded link

In order to have imports enabled, you must be on a paid plan and get verified by a Mobiz team member. This is to help combat SPAM.

How to import contacts into Mobiz

This article will provide an overview of how our system handles de-duplication and offer some tips for avoiding duplicate messages.

How does Mobiz handle duplicate contacts

4. Import your existing contacts & grow your list 

Reach your customers with a text message on Mobiz, by creating a plain text (SMS) or picture message (MMS) campaign.

How to create a text message campaign (aka SMS/MMS)

Find out how to create and send an MMS with our step-by-step guide.

How to create and send an MMS

Learn how to create engaging, effective MMS messages that capture attention, boost interaction, and drive better results.

Best practices for creating an MMS

A simple guide to message type/length, character type, and associated costs to help you manage your credits effectively.

How characters affect message credits

5. Send campaigns

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.