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How to connect your own branded link to Mobiz
How to connect your own branded link to Mobiz

Add your own custom branded link to your Mobiz account to increase click-through rates and help improve text message deliverability.

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Written by Mobiz
Updated over 2 months ago
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Branded links are now an essential requirement on Mobiz to help with:

  1. Improving link trust which in turn increases your click-through rates

  2. Improving text message deliverability through the major carriers due to newer compliance changes

For example, Mike's Pizza Place = sms.mikespizzaplace.com

How to setup your Branded Link on Mobiz

First, it is important to know that you have 2 options for setting up your branded link:

  • Option A: Sub Domain (most preferred) is using an unused sub domain on your full website domain. For example, https://sms.yourdomain.com.

Instructions:

  1. Head to Account management within the profile dropdown.

  2. Select Branded link

  3. Select Add CNAME

  4. Insert domain and hit Save

    1. If you are going with Option A insert subdomain.domain.com

    2. If you are going with Option B insert just domain.com

  5. Following connecting your domain instructions add the DNS settings on your Domain Registrar

    1. Refer to Option A or B instructions accordingly for the exact values to input.

  6. After entering DNS settings navigate back to your Mobiz Account and then select Verify connection

The name of your CNAME or subdomain record can be anything such as sms, vip, txt, etc. but it needs to correspond to TXT record asuid.subdomain

For example: CNAME = vip TXT = asuid.vip | CNAME = sms TXT = asuid.sms

Connect Branded Link via Sub Domain Method

Add the following records to your domain, under the DNS settings.

  1. Create a CNAME record in your DNS settings

    How to add a CNAME record on GoDaddy

    1. Name: sms

    2. Value: http://mobiz-smart-proxy-app-prod.azurewebsites.net/

    3. If there is a TTL field you can set that to the lowest option i.e.15 minutes, ½ hour, or hour

  2. Create a TXT record

    How to add a TXT record on GoDaddy

    1. Name: asuid.sms

    2. Value: 4748406CA11D764513B3A046FCEED15C2750D0789D54A43BBC85181C9AA89163

    3. If there is a TTL field you can set that to the lowest option i.e.15 minutes, ½ hour, or hour

Connect Branded Link via Full Domain Method

Add the following records to your domain, under the DNS settings.

  1. Add an "A" Record

    1. Host = @

    2. Value = 40.76.163.210

  2. Add a TXT record

    1. Host = asuid

    2. Value = 4748406CA11D764513B3A046FCEED15C2750D0789D54A43BBC85181C9AA89163

Possible responses

Status updates to Generating SSL certificate.

If the status updates to Generating SSL certificate your domain has been verified and give the team at Mobiz at least 24 hours to connect your domain before sending any campaigns.

An error toast appears

An error toast may appear when you select Verify connection as sometimes this can take a bit of time to reflect.

Status updates to Error: values don't match

Please recheck your DNS settings or your entered domain within Mobiz. You may edit the domain by clicking the edit pen next to the domain entered and then select Retry.

Check back in 24 hours and your new custom domain status should have status Connected.

If you run into any issues, don't hesitate to email help@getmobiz.com or message us on our live chat for help!

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